Garments ruined because of forgotten pens and markers have been a big issue in the laundry industry for decades. More recently the demand of empty pockets has come from the food industry where the tiniest pieces can become significant problems.
“The recent years we have had more and more potential customers asking us specifically if we can offer them X-ray scanning of the laundry. It’s dominantly from the food industry, where even a small paper clip can be a huge expense if it drops from a rolled-up sleeve or a pocket into the production area,” tells Carl Heeley, General Manager at Johnsons Apparelmasters Hinckley office.
”These companies will do anything to minimise that risk, and when they ask for the possibility of scanning the garments for foreign elements. Of course, we would like to offer that shortly,” Carl Heeley added when visiting Inwatec in Odense to watch how an X-ray system could help solving the issues.
Fewer expenses to ruined garments
Apart from getting rid of unwanted elements in the washed clothes, Apparelmasters also wish to minimise the costs that occur because of garment destroyed when pens or markers are forgotten in pockets and not found until after washing the clothing.
“We have huge issues and expenses because of ruined garment. Every week we must replace 200 pieces of clothing. While the garments themselves obviously has a price, we also have expenses and a lot of frustration in the administration when we must search for replacements,” Carl Heeley admits before underlining that direct costs have less focus than giving the costumers the optimal product:
“Even though we expect huge savings if we introduce X-ray systems in our laundry, the main focus is actually on delivering better service to our customers, and this could be a game changer in a rather traditional business. If we can reduce the number of ruined garments, we will also be able to deliver the cleaned clothes as promised, and that would be a unique selling point for Johnsons Apparelmasters. We are not the only laundry that faces problems with ruined garments,” Carl Heeley says.